SHIPPING POLICY

1. Processing Time:
- Once your order is received, we strive to process and pack it within 1-2 business days. Please note that processing time may vary during peak seasons or promotional periods.

2. Shipping Methods and Delivery:
- We offer various shipping options to cater to your needs, including standard shipping and expedited shipping. The available shipping methods and estimated delivery times will be displayed during the checkout process.
- Please note that delivery times are estimates and may be subject to unforeseen delays such as weather conditions or carrier issues. We will do our best to keep you informed of any delays that may affect your order.

3. Shipping Restrictions:
- We currently ship within [Specify the countries or regions you ship to]. If you require shipping to a location outside of this area, please contact us directly to discuss the possibilities.
- It is your responsibility to ensure that the shipping address provided is accurate and complete. We are not liable for any delays or losses resulting from incorrect or incomplete addresses.

4. Shipping Costs:
- Shipping costs will be calculated based on the weight of your order and the destination. The total shipping cost will be displayed during the checkout process before you make a payment.
- Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient and may be collected upon delivery.

5. Order Tracking:
- Once your order is shipped, we will provide you with a tracking number and a link to track the progress of your shipment. You can use this information to stay updated on the whereabouts of your package.

6. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

7. Returns and Refunds:
- Due to the nature of our product, we do not accept returns or offer refunds unless the product arrives damaged or defective. If you believe your product is damaged or defective, please contact us within [Specify the number of days] of receiving your order for assistance.

8. Customer Support:
- If you have any questions, concerns, or need assistance with your order or shipment, our customer support team is here to help. You can reach us by [Specify the preferred contact method].

Please note that by placing an order with Bright Health, you agree to comply with our shipping policy. We appreciate your understanding and cooperation.